Steve’s STC Résumé
Steven Jong
Community Membership
- New England Chapter
- Agile SIG
- Management SIG
STC Leadership Experience
- New England Chapter: Administrative Council (2015); administrator, mentoring program (2015–present)
- Certification Commission: Chair (2010-2013)
- Board of Directors: Director at Large; chair, Certification Task Force (2007-2010)
- Boston Chapter: Administrative Council (2001–2006); Vice President (2003-2004); President (2004–2005)
Society Activities
- Community Activities Committee, 2016–present
- Mentor Board, 2014–present
- Chairman, STC Certification Commission, 2011–13
- Chair, Certification Task Force/Committee, 2007–11
- Director at Large, 2007–10
- ITPC judge, best-of-show judge, 2002–9
- Presented at 12 Summits and Annual Conferences
Community Activities
- Managing Editor, New England News, 2015–present
- Administrator New England Chapter mentoring program, 2014–present
- Administrative Council, Boston/New England Chapter, 2001–6, 2015 (President, 2004–5)
- Judge trainer, best of show judge, lead judge, Boston/NNE Publications Competitions, 1983–2010, 2013–15
- Presenter, InterChange regional conferences (most recently 2016)
- Presenter, Boston/NE Chapter programs (most recently 2014)
Awards
- STC President’s Award, 2012
- Landers/Carbrey “Spirit of Volunteerism” award (Boston), 2007
- International Technical Publications Competition Award of Distinction, 1997
- Boston Competitions Award of Distinction, 1994
STC Presentations (Selected)
- “Embedded Assistance: Third Rail or Third Way?” STC New England Interchange, March 2016
- “To Illustrate or Not to Illustrate.” STC New England Interchange, March 2015
- “Four Ways Mentoring Strengthens Our Profession.” STC New England Interchange, March 2015
- “Surviving—and Thriving—In an XML World.” STC New England, May 2014
- “Communicating With the Audiences of the Future.” STC New England Interchange, March 2014
- “What is Certification?” STC Summit, May 2012
- “Technical Communication Certification: 20 Questions Answered.” STC Eastern Iowa, January 2011
- “Technical Communication Certification: Recent Developments.” MSU Mankato, September 2010
- “Technical Communication Certification: 20 Questions Answered.” STC Carolina, August 2010
- “Certification.” STC New York Metro, June 2010
- “The Certification Marathon.” STC Summit, May 2010
Professional Papers (Selected)
- “You Get What You Measure—So Measure Quality.” Proceedings, 47th STC Annual Conference (2000)
- “Exploring Paths Toward Information Quality.” Proceedings of the 41st ITCC (1994)
- “Approaching Hyperspeed.” Proceedings of the 37th ITCC (1990)
- “Issues in Online Documentation.” Proceedings of the 29th ITCC (1982)
Articles (Selected)
- “Certification.” STC Intercom (June 2010).
- “The Past, Present, and Future of Technical Writing and STC.” STC Carolina Communiqué (March 2010)
- “The Quality Revolution and Technical Communication,” STC Intercom (October 1997)