Steven Jong

 

 

 

 

Community Membership

• New England Chapter
• Agile SIG
• Management SIG

STC Leadership Experience

• New England Chapter: Administrative Council (2015); administrator, mentoring program (2015–present)
• Certification Commission: Chair (2010-2013)
• Board of Directors: Director at Large; chair, Certification Task Force (2007-2010)
• Boston Chapter: Administrative Council (2001–2006); Vice President (2003-2004); President (2004–2005)

Society Activities

• Community Activities Committee, 2016–present
• Mentor Board, 2014–present
• Chairman, STC Certification Commission, 2011–13
• Chair, Certification Task Force/Committee, 2007–11
• Director at Large, 2007–10
• ITPC judge, best-of-show judge, 2002–9
• Presented at 12 Summits and Annual Conferences

Community Activities

• Managing Editor, New England News, 2015–present
• Administrator New England Chapter mentoring program, 2014–present
• Administrative Council, Boston/New England Chapter, 2001–6, 2015 (President, 2004–5)
• Judge trainer, best of show judge, lead judge, Boston/NNE Publications Competitions, 1983–2010, 2013–15
• Presenter, InterChange regional conferences (most recently 2016)
• Presenter, Boston/NE Chapter programs (most recently 2014)

Awards

• STC President’s Award, 2012
• Landers/Carbrey “Spirit of Volunteerism” award (Boston), 2007
• International Technical Publications Competition Award of Distinction, 1997
• Boston Competitions Award of Distinction, 1994

STC Presentations (Selected)

• “Embedded Assistance: Third Rail or Third Way?” STC New England Interchange, March 2016
• “To Illustrate or Not to Illustrate.” STC New England Interchange, March 2015
• “Four Ways Mentoring Strengthens Our Profession.” STC New England Interchange, March 2015
• “Surviving—and Thriving—In an XML World.” STC New England, May 2014
• “Communicating With the Audiences of the Future.” STC New England Interchange, March 2014
• “What is Certification?” STC Summit, May 2012
• “Technical Communication Certification: 20 Questions Answered.” STC Eastern Iowa, January 2011
• “Technical Communication Certification: Recent Developments.” MSU Mankato, September 2010
• “Technical Communication Certification: 20 Questions Answered.” STC Carolina, August 2010
• “Certification.” STC New York Metro, June 2010
• “The Certification Marathon.” STC Summit, May 2010

Professional Papers (Selected)

• “You Get What You Measure—So Measure Quality.” Proceedings, 47th STC Annual Conference (2000)
• “Exploring Paths Toward Information Quality.” Proceedings of the 41st ITCC (1994)
• “Approaching Hyperspeed.” Proceedings of the 37th ITCC (1990)
• “Issues in Online Documentation.” Proceedings of the 29th ITCC (1982)

Articles (Selected)

• “Certification.” STC Intercom (June 2010).
• “The Past, Present, and Future of Technical Writing and STC.” STC Carolina Communiqué (March 2010)
• “The Quality Revolution and Technical Communication,” STC Intercom (October 1997)