https://stevenjong.net/2025/05/16/a-message-to-former-stc-members/2025-05-16T20:03:57+00:00monthlyhttps://stevenjong.net/2025/03/21/from-technical-writing-to-fiction-writing/https://stevenjong.net/wp-content/uploads/2025/03/screenshot-2025-03-20.pngScreenshot 2025-03-202025-03-24T15:46:58+00:00monthlyhttps://stevenjong.net/2025/01/30/a-requiem-for-stc/https://stevenjong.net/wp-content/uploads/2025/01/image-1.pngimagehttps://stevenjong.net/wp-content/uploads/2025/01/image.pngimagehttps://stevenjong.net/wp-content/uploads/2025/01/stc-historical-membership-1995e280932024.pngSTC Historical Membership 1995–20242025-01-31T02:56:58+00:00monthlyhttps://stevenjong.net/blog/https://stevenjong.net/wp-content/uploads/2020/11/sfjphoto.jpgsfjphotohttps://stevenjong.net/wp-content/uploads/2020/11/dscf0044_1.jpgDSCF0044_12025-01-31T01:27:43+00:00weekly0.6https://stevenjong.net/2024/09/25/what-does-it-take-to-fly-an-airliner/2024-09-26T00:34:56+00:00monthlyhttps://stevenjong.net/2024/08/21/the-prudent-technical-writer-plausibility/https://stevenjong.net/wp-content/uploads/2024/08/ti-30-m.jpgti-30-m2024-08-21T21:24:48+00:00monthlyhttps://stevenjong.net/2024/08/06/vr-for-the-olds/2024-08-11T22:02:06+00:00monthlyhttps://stevenjong.net/2024/07/07/the-prudent-technical-writer-ai-and-credibility/2024-07-16T13:01:20+00:00monthlyhttps://stevenjong.net/2024/06/19/the-prudent-technical-writer-whats-style-got-to-do-with-it/2024-06-19T18:40:32+00:00monthlyhttps://stevenjong.net/2024/05/24/the-prudent-technical-writer/https://stevenjong.net/wp-content/uploads/2024/05/sfjphoto.jpgsfjphotohttps://stevenjong.net/wp-content/uploads/2024/05/sfj_jumptap.jpgsfj_jumptaphttps://stevenjong.net/wp-content/uploads/2024/05/image.pngimage2024-05-25T21:51:32+00:00monthlyhttps://stevenjong.net/2023/06/26/ai-comes-for-creatives/https://stevenjong.net/wp-content/uploads/2023/06/merlin_212276709_3104aef5-3dc4-4288-bb44-9e5624db0b37-superjumbo.webpmerlin_212276709_3104aef5-3dc4-4288-bb44-9e5624db0b37-superjumbohttps://stevenjong.net/wp-content/uploads/2023/06/chatgpt-exam-scores_main-1.webpchatgpt-exam-scores_main-1https://stevenjong.net/wp-content/uploads/2023/06/chatgpt-exam-scores_main.webpchatgpt-exam-scores_main2023-06-26T18:42:01+00:00monthlyhttps://stevenjong.net/2023/05/26/on-to-retirement/2023-05-27T17:08:38+00:00monthlyhttps://stevenjong.net/about/https://stevenjong.net/wp-content/uploads/2020/11/jep_8135edit.jpgJEP_8135edit2023-02-10T22:34:59+00:00weekly0.6https://stevenjong.net/what-has-steve-been-up-to/2023-02-10T22:32:49+00:00weekly0.6https://stevenjong.net/2020/11/28/a-fresh-start/2020-11-28T21:22:22+00:00monthlyhttps://stevenjong.net/steves-stc-photo-album/2020-11-03T03:23:02+00:00weekly0.6https://stevenjong.net/2016/12/07/steve-jong-for-stc-director/https://stevenjong.net/wp-content/uploads/2020/10/c50fd-steve-addressing-summit-2011.jpgSteve addressing Summit 20112020-11-02T02:36:24+00:00monthlyhttps://stevenjong.net/contact/2020-11-02T01:49:41+00:00weekly0.6https://stevenjong.net/2018/02/26/stc-election-2018-who-i-voted-for/https://stevenjong.net/wp-content/uploads/2020/10/d5f55-ben_woelk.jpgBen_WoelkBen Woelk2018-02-27T02:09:08+00:00monthlyhttps://stevenjong.net/2017/03/05/stc-election-2017-who-i-voted-for/https://stevenjong.net/wp-content/uploads/2020/10/91fe2-stc_2017_election_0009_director_aiyyangar-300x300-2.jpgstc_2017_election_0009_Director_Aiyyangar-300x300-2Ramesh Aiyyangarhttps://stevenjong.net/wp-content/uploads/2020/10/5bd00-stc_2017_election_0006_treasurer_esposito-300x300-1.jpgstc_2017_election_0006_Treasurer_Esposito-300x300Tim Espositohttps://stevenjong.net/wp-content/uploads/2020/10/716e9-stc_2017_election_0000_director_mallory-300x300-1.jpgstc_2017_election_0000_Director_Mallory-300x300Jessie Malloryhttps://stevenjong.net/wp-content/uploads/2020/10/67c74-stc_2017_election_0003_nc_hogart-300x300-1.jpgstc_2017_election_0003_NC_Hogart-300x300https://stevenjong.net/wp-content/uploads/2020/10/b4d02-stc_2017_election_0004_nc_kunz-300x300-1.jpgstc_2017_election_0004_NC_Kunz-300x300Larry Kunzhttps://stevenjong.net/wp-content/uploads/2020/10/7d74f-stc_2017_election_0007_vp_baehr-300x300-1.jpgstc_2017_election_0007_VP_Baehr-300x300Craig Baehr2017-03-06T03:25:56+00:00monthlyhttps://stevenjong.net/2016/12/26/unboxing-day/https://stevenjong.net/wp-content/uploads/2020/10/a217a-nest-setup-video.pngNest setup videoUnboxing and setup video for a Nest Learning Thermostat2016-12-26T18:07:36+00:00monthlyhttps://stevenjong.net/2016/05/12/what-is-the-value-of-a-volunteer/https://stevenjong.net/wp-content/uploads/2020/10/b80a5-stcne_interchange_2016.jpgSTCNE_InterChange_2016Emily Alfson, left, and Nancy Allison, STC New England Council volunteers, at InterChange regional conference, April 20162016-05-13T03:45:39+00:00monthlyhttps://stevenjong.net/2016/04/03/my-latest-presentation-embedded-user-assistance-third-rail-or-third-way/https://stevenjong.net/wp-content/uploads/2020/10/9beb5-cfdsaafwqae0rk2-e1459721431851.jpgCfDsaafWQAE0rk22016-04-03T22:11:37+00:00monthlyhttps://stevenjong.net/2016/03/07/stc-election-2016-who-i-voted-for/https://stevenjong.net/wp-content/uploads/2020/10/09606-lippincott.jpglippincottRick Lippincotthttps://stevenjong.net/wp-content/uploads/2020/10/40a83-todd.jpgtoddBecky Toddhttps://stevenjong.net/wp-content/uploads/2020/10/ca602-taylor.jpgtaylorKirsty Taylorhttps://stevenjong.net/wp-content/uploads/2020/10/fbd4e-fox.jpgfoxhttps://stevenjong.net/wp-content/uploads/2020/10/ff24c-perry.jpgperry????????????????????????????????????https://stevenjong.net/wp-content/uploads/2020/10/ba858-herman.jpgherman2016-03-08T04:54:36+00:00monthlyhttps://stevenjong.net/2015/10/31/making-sense-of-the-internet-of-things/https://stevenjong.net/wp-content/uploads/2020/10/83b56-stat-nest-sense-true-radiant.pngstat-nest-sense-true-radiant... but they're nothttps://stevenjong.net/wp-content/uploads/2020/10/48c64-nestlearningthermostat-scale.jpegNestLearningThermostat-ScaleSmart devices, like this Nest Learning Thermostat, can look simple...2015-10-31T20:47:56+00:00monthlyhttps://stevenjong.net/2015/08/15/the-mac-plus-users-guide-30-years-later/https://stevenjong.net/wp-content/uploads/2020/10/632bc-fullsizerender.jpgFullSizeRenderThese pages cover two tasks, scrolling an selecting icons, with five sub-tasks, each with an integrated screenshot. Details are set in gray type. https://stevenjong.net/wp-content/uploads/2020/10/014b5-fullsizerender-4.jpgFullSizeRender-4Chapters were marked by two-page photos suggesting uses for the Mac Plushttps://stevenjong.net/wp-content/uploads/2020/10/b7567-fullsizerender-3-e1437619172779.jpgFullSizeRender-3Red is used to signify clicking, dragging, and double-clickinghttps://stevenjong.net/wp-content/uploads/2020/10/f04a8-fullsizerender-2.jpgFullSizeRender-2The Macintosh Plus user's guide, written by Carol Kaehler (1986)https://stevenjong.net/wp-content/uploads/2020/10/a4309-macintoshplus-level1-1-e1437619347873.jpgMacintosh PlusMacintosh Plus Computer (from shrineofapple.com) 2019-01-31T03:39:05+00:00monthlyhttps://stevenjong.net/2015/07/21/the-source-of-bad-writing-dont-let-it-be-you/2015-07-22T13:46:01+00:00monthlyhttps://stevenjong.net/2015/03/22/stc-election-2015-who-i-voted-for/https://stevenjong.net/wp-content/uploads/2020/10/3cc57-hunt-adriane-1_3c8975b98bd2a6252e7e87352ae0c1a2.jpghunt-adriane-1_3c8975b98bd2a6252e7e87352ae0c1a22015-03-22T20:14:38+00:00monthlyhttps://stevenjong.net/2015/03/07/update-on-certification/2015-03-07T17:31:19+00:00monthlyhttps://stevenjong.net/2014/09/28/error-messages-does-anyone-really-care/2015-09-11T14:26:48+00:00monthlyhttps://stevenjong.net/2014/08/31/guardian-or-gatekeeper/2015-03-13T21:48:38+00:00monthlyhttps://stevenjong.net/2014/02/15/leave-taylor-swift-alone/2014-07-24T07:38:19+00:00monthlyhttps://stevenjong.net/2013/11/04/question-assumptions-yes-and-assume-questions-too/2013-11-05T02:41:09+00:00monthlyhttps://stevenjong.net/2013/09/08/when-the-instructions-are-wrong-back-it-goes/2013-09-09T03:01:10+00:00monthlyhttps://stevenjong.net/2013/08/26/back-to-square-one/2013-08-27T04:27:04+00:00monthlyhttps://stevenjong.net/2013/03/02/what-the-heck-is-pears/https://stevenjong.net/wp-content/uploads/2020/10/950eb-upload_queue1.pngupload_queuehttps://stevenjong.net/wp-content/uploads/2020/10/892de-upload_queue_page.pngupload_queue_pagehttps://stevenjong.net/wp-content/uploads/2020/10/6efd7-upload_queue_file_selected1.pngupload_queue_file_selectedhttps://stevenjong.net/wp-content/uploads/2020/10/9816c-upload_queue_file_selected.pngupload_queue_file_selectedhttps://stevenjong.net/wp-content/uploads/2020/10/c7432-upload_queue.pngupload_queuehttps://stevenjong.net/wp-content/uploads/2020/10/52fd6-pears_logo.pngpears_logo2013-03-03T02:09:40+00:00monthlyhttps://stevenjong.net/2013/02/02/interview-on-certification-for-tech-writer-in-action/2013-02-02T21:57:58+00:00monthlyhttps://stevenjong.net/2012/12/26/why-i-stopped-reading-dilbert/2018-06-27T18:47:38+00:00monthlyhttps://stevenjong.net/2012/10/18/herman-melville-technical-writer/2012-10-23T18:21:42+00:00monthlyhttps://stevenjong.net/2012/09/30/the-evidence-of-things-seen-and-unseen/2014-08-26T09:14:59+00:00monthlyhttps://stevenjong.net/2012/07/08/new-models-for-technical-communication/https://stevenjong.net/wp-content/uploads/2020/10/03f28-screen-shot-2012-07-08-at-4.27.33-pm.pngScreen Shot 2012-07-08 at 4.27.33 PMAll browsers have search boxes, and most of them point to Google, but not one person in 100 knows all the Google search features2012-07-08T22:26:43+00:00monthlyhttps://stevenjong.net/2012/06/26/stc-summit-2012-the-certification-perspective/https://stevenjong.net/wp-content/uploads/2020/10/63b61-img_0038.jpgIMG_0038https://stevenjong.net/wp-content/uploads/2020/10/76824-img_0030.jpgIMG_0030Our marketing arm kept up a steady flow of tweetshttps://stevenjong.net/wp-content/uploads/2020/10/09401-image.jpgImageSpeaking with Judith Hale, president of ISPI, whose book on certification we used (photo courtesy STC)https://stevenjong.net/wp-content/uploads/2020/10/4fb33-atb1gyccmaekvrq.jpg-large.jpgAtb1gyCCMAEkVRq.jpg-largeIn large and small ways, we generated certification buzzhttps://stevenjong.net/wp-content/uploads/2020/10/93957-7370752472_8a32954e28_o.jpg7370752472_8a32954e28_oSinging at the Open Jam with the Rough Drafts (shown: Tommy Barker and Viqui Dill) (photo courtesy STC)https://stevenjong.net/wp-content/uploads/2020/10/784c8-7369917682_a839c59119_o.jpg7369917682_a839c59119_oFor the second year in a row, I got to address the opening general session on Sunday nighthttps://stevenjong.net/wp-content/uploads/2020/10/23002-7369915756_2954dcfa21_o-e1340676130146.jpg7369915756_2954dcfa21_oCheryl Taylor, CPTC (photo courtesy STC)https://stevenjong.net/wp-content/uploads/2020/10/6d469-7369914588_876e8225ca_o.jpg7369914588_876e8225ca_oSurprise! Hillary Hart had something for me as wellhttps://stevenjong.net/wp-content/uploads/2020/10/35024-7281432004_87be32639a_o.jpg7281432004_87be32639a_oSpeaking with Andy Malcolm, head of the Certification Task Force in the 1980s (photo courtesy STC)https://stevenjong.net/wp-content/uploads/2020/10/16185-7281388344_c1e6b4b01f_o.jpg7281388344_c1e6b4b01f_oAlmost off the clock! With my Boston friends at the reception before the Honors Banquet. L to R: Helen Stavely, Steve, Ellen Lidington, Rick Lippincott (New England Chapter president), and Taryn Light2014-07-11T08:19:01+00:00monthlyhttps://stevenjong.net/2012/06/16/transcript-of-my-techwr-l-interview/2012-06-17T02:45:11+00:00monthlyhttps://stevenjong.net/2012/04/21/certification-at-the-stc-summit/https://stevenjong.net/wp-content/uploads/2020/10/bf96e-stcsummitspeaker.pngstcsummitspeaker2012-04-22T01:09:07+00:00monthlyhttps://stevenjong.net/2012/03/10/volunteers-wanted-for-certification-website/2012-03-10T18:32:12+00:00monthlyhttps://stevenjong.net/2012/02/14/beta-testers-wanted-for-certification-commission-website/2012-02-15T01:03:17+00:00monthlyhttps://stevenjong.net/2012/02/04/passwords-and-humanism/2012-02-04T19:15:44+00:00monthlyhttps://stevenjong.net/2012/01/22/production-it-still-matters/2012-01-22T17:00:20+00:00monthlyhttps://stevenjong.net/2011/10/25/a-kerfuffle/2011-10-25T23:42:25+00:00monthlyhttps://stevenjong.net/2011/10/15/sharpening-the-saw/2011-10-15T22:56:08+00:00monthlyhttps://stevenjong.net/2011/09/26/are-the-rules-of-good-art-the-same-as-the-rules-of-good-writing/2011-09-27T02:47:11+00:00monthlyhttps://stevenjong.net/2011/08/01/certificates-and-certifications-whats-the-difference/2011-08-02T01:26:17+00:00monthlyhttps://stevenjong.net/2011/07/22/who-uses-a-code-of-conduct-youd-be-surprised/2011-07-23T01:29:06+00:00monthlyhttps://stevenjong.net/2011/07/17/certification-application-package-posted/2011-07-18T01:07:21+00:00monthlyhttps://stevenjong.net/2011/06/05/the-caviart-group-takes-its-bow/2011-06-05T15:46:08+00:00monthlyhttps://stevenjong.net/2011/05/21/certification-open-for-business/2011-05-22T03:17:59+00:00monthlyhttps://stevenjong.net/2011/05/21/stc-associate-fellow/https://stevenjong.net/wp-content/uploads/2020/10/79fea-5733858412_0450eaa4dd_z.jpgBeing named an Associate Fellow of STC at the Honors Banquet by Immedate Past President Cindy Currie-Clifford and President Hillary Hart2011-05-22T02:51:56+00:00monthlyhttps://stevenjong.net/2011/03/03/social-media-meets-technical-writing-two-stories/2011-03-04T04:26:31+00:00monthlyhttps://stevenjong.net/2011/01/23/learning-experiences-and-learning-styles/https://stevenjong.net/wp-content/uploads/2020/10/75ee5-loveland-pass1.jpgLoveland PassOn the Continental Dividehttps://stevenjong.net/wp-content/uploads/2020/10/e8d51-loveland-pass.jpgLoveland PassAt the Continental Divide2011-01-23T05:01:12+00:00monthlyhttps://stevenjong.net/2010/12/22/email-lol/https://stevenjong.net/wp-content/uploads/2020/10/deb71-honeywell_lg.jpghoneywell_lg"What the heck is Electronic Mail?"2010-12-22T19:22:14+00:00monthlyhttps://stevenjong.net/2010/11/13/i-interview-buck-chaffee-about-certification/2010-11-14T03:14:01+00:00monthlyhttps://stevenjong.net/2010/10/24/marketable-skills/2010-10-24T19:10:40+00:00monthlyhttps://stevenjong.net/2010/10/19/ksa-workshop-october-8-9-2010/2010-10-20T02:48:24+00:00monthlyhttps://stevenjong.net/2010/09/12/a-new-source-for-stc-certification-news/2010-09-12T16:51:22+00:00monthlyhttps://stevenjong.net/2010/08/28/a-back-to-school-list-un-rules-of-grammar/2010-08-28T22:20:16+00:00monthlyhttps://stevenjong.net/2010/08/15/what-will-certification-do-for-me/2010-08-15T16:39:05+00:00monthlyhttps://stevenjong.net/2010/08/14/steves-upcoming-speaking-engagements/2010-08-31T19:48:54+00:00monthlyhttps://stevenjong.net/2010/07/29/california-tech-writers-win-overtime-settlement-and-why-it-may-be-bad-news/2010-07-30T02:13:54+00:00monthlyhttps://stevenjong.net/2010/07/14/like-weve-been-saying-all-along/2010-07-19T07:55:39+00:00monthlyhttps://stevenjong.net/2010/06/06/certification-what-took-so-long/2015-10-26T22:57:08+00:00monthlyhttps://stevenjong.net/2010/05/27/at-long-last-certification/2015-12-24T23:04:08+00:00monthlyhttps://stevenjong.net/2010/05/18/the-risk-of-out-of-date-technical-information/https://stevenjong.net/wp-content/uploads/2020/10/0fa79-oil-slick-nasa-may18jpg-016f9720540f6dd1_large.jpgoil-slick-nasa-may18NASA photo2010-05-19T03:06:04+00:00monthlyhttps://stevenjong.net/2010/04/28/off-to-the-summit-and-i-do-mean-off/2010-04-29T02:12:41+00:00monthlyhttps://stevenjong.net/2010/03/21/bad-piloting-no-bad-manuals/https://stevenjong.net/wp-content/uploads/2020/10/22826-13-1.jpg13-1A Lufthansa flight nearly crashes while landing in Hamburg during a storm2010-04-14T08:55:08+00:00monthlyhttps://stevenjong.net/2010/03/05/can-we-fill-in-the-blank-all-technical-communicators-_______/2010-03-08T21:37:41+00:00monthlyhttps://stevenjong.net/2009/12/21/assessment-for-certification/https://stevenjong.net/wp-content/uploads/2020/10/752a7-exam.gifexamA multiple-choice exam. Is this the best way to test?2009-12-22T01:30:09+00:00monthlyhttps://stevenjong.net/2009/11/17/is-the-fire-out/2009-11-18T04:04:48+00:00monthlyhttps://stevenjong.net/2009/10/25/accounting-for-tech-writers/2009-10-26T03:27:53+00:00monthlyhttps://stevenjong.net/2009/10/14/a-business-model-for-chapters/2009-10-23T02:56:30+00:00monthlyhttps://stevenjong.net/2009/09/23/another-faq-on-stcs-financial-situation/2009-09-24T03:12:41+00:00monthlyhttps://stevenjong.net/2009/09/21/faq-on-stcs-financial-problems/2025-01-30T23:02:07+00:00monthlyhttps://stevenjong.net/2009/09/20/the-summer-of-embargoed-opinions/2009-09-20T22:14:24+00:00monthlyhttps://stevenjong.net/2009/04/19/the-value-of-our-work/2009-04-20T03:28:58+00:00monthlyhttps://stevenjong.net/2009/04/06/come-to-the-summit/2009-04-07T01:35:08+00:00monthlyhttps://stevenjong.net/2009/04/02/messy/2022-11-16T04:27:55+00:00monthlyhttps://stevenjong.net/2009/04/02/the-best-technical-document-in-the-world/2009-04-02T19:36:49+00:00monthlyhttps://stevenjong.net/2009/02/28/what-is-it-that-we-do-exactly/2010-10-22T19:55:33+00:00monthlyhttps://stevenjong.net/2009/02/15/top-10-it-certifications-tools-tools-tools-and-project-management/2009-02-15T19:05:30+00:00monthlyhttps://stevenjong.net/2009/01/31/the-joy-of-reading-the-manual/2009-01-31T19:17:54+00:00monthlyhttps://stevenjong.net/2009/01/17/plain-english-language/2025-02-01T14:11:18+00:00monthlyhttps://stevenjong.net/2009/01/17/some-poor-readers-just-cant-help-themselves/2009-01-18T00:52:27+00:00monthlyhttps://stevenjong.net/2009/01/17/happy-new-year/2009-01-18T00:39:06+00:00monthlyhttps://stevenjong.netdaily1.02025-05-16T20:03:57+00:00