Clarence “Buck” Chaffee, the consultant who helped us (hugely!) launch our certification program, sent out this press release. Take a bow, Buck!
Author Archives: Steven Jong
Certification: Open for business!
STC first discussed certification at the Annual Conference in San Diego—in 1964. We’ve discussed it, on and off, ever since, mainly because many people felt it was impossible to certify technical communicators. Well, thanks to the selfless efforts of a dedicated team that was my privilege to work with, I was pleased to announce atContinue reading “Certification: Open for business!”
STC Associate Fellow
(photo courtesy Rick Lippincott) At the STC Summit this week I was honored to be named an Associate Fellow. Here I am at the Honors Banquet, receiving my certificate from Immedate Past President Cindy Currie-Clifford and President Hillary Hart.
Social media meets technical writing: two stories
It’s been a deeply snowy winter in Massachusetts, with many roofs collapsing under the strain. Our snowblower, a powerful but flimsy model by a manufacturer that shall remain nameless, stopped moving, so we bought a new drive belt, and one Saturday I tackled the replacement job. I followed the owner’s manual carefully, up to theContinue reading “Social media meets technical writing: two stories”
Learning experiences and learning styles
[Edited 2/5/11] This recent article on fonts by Laura Miller on Salon.com caught my eye: Hideous fonts may boost reading comprehension On the subject of fonts (or, typefaces, to use the more technically accurate term), feelings often run high. People have their favorites, for reasons both practical and sentimental. The story of how Helvetica becameContinue reading “Learning experiences and learning styles”
Email? lol
One hundred and fifty years ago, traditionalists predicted the telephone would never catch on as a means of business communication. What industrialist in his right mind would agree to a contract over a wire? No, the only way to conduct business was face to face. I can remember when electronic mail first became available forContinue reading “Email? lol”
I interview Buck Chaffee about certification
On November 7 I sat down with Clarence “Buck” Chaffee to discuss work on the STC certification program. The interview was recorded and posted to the STC Notebook blog on STC.org. You can watch it here: Video: Steven Jong and Buck Chaffee Talk About STC’s Certification Process (Behind the scenes: We thought there would beContinue reading “I interview Buck Chaffee about certification”
Steven Jong 